The National Labor Relations Act (NLRA) expressly gives employees the right to self-organize, form, join, or assist labor organizations, bargain collectively through representatives of their own choosing, and engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection.

​An employer who fires, suspends, or otherwise penalizes an employee for taking part in protected group activity is liable under the Act

Regardless of whether an employee is represented by a union, Section 7 of the Act protects an employee’s right to come together with coworkers to improve their working conditions--including when they come together online via social media websites like Facebook, Instagram, Snapchat, and others.

​Not only can a social media post be concerted activity, but so too can a comment or a “like.”

However, not all social media activity is protected by the NLRA. To get the Act’s protection, your statement must have some relation to group action, or seek to initiate, induce, or prepare for group action, or bring a group complaint to the attention of management.

Statements that are egregiously offensive or knowingly and deliberately false are not protected.

Public disparagements of the employer’s products or services without relating those complaints to any labor controversy are similarly not protected, nor are individual complaints about some aspect of work.
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That is not to say that individual employees cannot engage in protected concerted activity.

A single employee may engage in concerted activity if he or she is acting on the authority of other employees, bringing group complaints to the employer’s attention, trying to induce group action, or seeking to prepare for group action.

What constitutes a statement so egregious that it loses the Act’s protection depends on many factors and is subject to a balancing test between the employee’s right to engage in concerted activity and the employer’s right to maintain order, respect, and a workplace free from discrimination.

For example, the Board has found the following language not too egregious or abusive:

In agreeing with the Board, the Second Circuit reasoned that, although the employee’s message was “dominated by vulgar attacks,” the subject matter of the message included workplace concerns that was made in the midst of employer hostility toward employees’ union activities.
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Thus, this “outburst” was “not an idiosyncratic reaction to a manager’s request but part of a tense debate over managerial mistreatment.” Also of importance, the employer consistently tolerated profanity among its workers, and the outburst was not in the immediate presence of customers or disruptive to a work event.

Even where an employee does not directly disparage the employer’s products or services, if the employee insults the employer’s customers, the Board will find the statement similarly disloyal and thus unprotected.

​The Board recently found the below language disloyal:

No. It is a common misconception that the NLRA applies only to unionized workplaces.

The Act applies to most private sector employers. It expressly does not apply to federal, state, or local governments; employers who employ only agricultural workers; and employers subject to the Railway Labor Act, nor does it apply to independent contractors or supervisors (subject to certain exceptions).

Because employees of non-unionized workplaces are still protected by the Act, this means they are equally protected in sharing information, signing petitions, and seeking to improve terms and conditions of their employment.

​Under certain conditions, and to varying degrees, employees are also able to strike and picket.

Employees are protected from unlawful acts of both their employers and any union that represents them. Neither employers nor unions may restrain or coerce employees exercising their rights under the Act. The employer and union are obligated to bargain in good faith with each other over the terms and conditions of employment.

Specifically, Section 7 of the NLRA guarantees employees “the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection,” as well as the right “to refrain from any or all such activities.”

Section 8(a)(1) of the Act makes it an unfair labor practice for an employer “to interfere with, restrain, or coerce employees in the exercise of the rights guaranteed in Section 7” of the Act. For example, employers may not threaten employees with adverse consequences if they support a union or engage in protected, concerted activity; promise employees benefits if they reject the union; coercively question employees about their own or coworkers’ union activities or sympathies; etc.

If you believe your NLRA rights have been violated, you may file a charge against an employer (or labor organization) with the NLRB subject to the six-month statute of limitations.

The charge is then investigated by Board agents who gather evidence and may take affidavits from parties and witnesses before submitting their findings to the Regional Director or NLRB attorneys at the Division of Advice in Washington, D.C.

In certain circumstances, the Regional Director may petition the appropriate U.S. District Court for temporary injunction orders to restore the status quo. Critically, it is illegal for your employer to fire, demote, harass, or otherwise retaliate against you for reporting an issue or filing a charge with the NLRB.

Employees may also file a grievance pursuant to an established grievance and arbitration procedure contained within the parties’ collective bargaining agreement, but whether an employee can file both a charge with the NLRB and a grievance, and which one supersedes the other, is a nuanced issue that can present many complications for employees.